Communicating with Difficult People

Communicating with Difficult People Training
The price for this entire bundle is $49 for 90 days of access. Each course length is about 6 to 8 hours long.
Communicating with Difficult People: Working with Difficult Employees
In "Communicating with Difficult People: Working with Difficult Employees," you will learn how to identify, address, and discipline employees who display difficult behavior. You will also learn characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult employees.
Communicating with Difficult People: Handling Difficult Co-Workers
In ''Communicating with Difficult People: Handling Difficult Co-Workers,'' you will learn how to define difficult co-workers, cope with their difficult behavior, and resolve conflict caused by the negative behavior. You will also learn the proper methods to address each difficult personality type, the appropriate techniques to use to cope with and manage difficult behavior, and the steps that create the conflict resolution process.
Communicating with Difficult People: Communicating with Your Manager
In ''Communicating with Difficult People: Communicating with Your Manager,'' you will learn how to identify a difficult manager, approach a difficult manager, and confront difficult manager behavior. You will also learn the proper methods to interpret difficult personalities, the various options to cope with a difficult manager, and the appropriate steps to provide unsolicited feedback.

eLearning courses can be accessed anytime, anywhere via your Internet-connected computer. Select from over 1250 courses, organized into 4 libraries, and enroll today.

Subscription pricing ranges from $49 for a courseware bundle to $89 for library access.

Bundles - $49

Bundles include between 1 and 48 courses each. They are grouped by topics, such as Financial Management, Interpersonal Communication, Windows XP, Microsoft Windows 2000 (MCSE), Microsoft Word XP, Cisco Router Installation and Maintenance.

You can purchase access to a bundle for 90 days for $49. Access to bundles can be renewed.

Libraries - $89

Libraries include a large number of bundles each. There are four libraries - Business Professional, Information Technology, Internet/intranet, and Office Productivity. Together, they encompass all 200+ bundles.

You can purchase access to a library for 90 days for $89. Access to libraries can be renewed.

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